General
We located in China. And here is our location: Xinyi Building, No. 6 Xinkai Road
Wusha Neighborhood Committee, Daliang
Shunde District, Foshan City
Guangdong Province, 528300
China. If you have any question, pls contact us.
Shipping
Yes, we deliver our items the most of the countries and regions,
including the United State, Canada, United Arab Emirates,South Korea,Hong Kong Special Administrative Region (China),Malaysia,New Zealand,Australia, Ukraine,Austria,Greece,Germany,Italy,Norway,Czech Republic,Moldova,Monaco,Slovakia,Belgium,France,Poland,Ireland,Sweden,Switzerland,Belarus,Finland,The United Kingdom,The Netherlands,Portugal,Spain,Israel,Singapore,Japan
If you don't find your address in the lists, please contact us.
We use all major carriers, and local courier partners.
- You will receive an email with the tracking information after your order is placed and your package leaves our warehouse, generally within 24-48 hours. That email includes a link to your order tracking page.
- If you already have your tracking number, check here.
Shipping Cost
- We like to keep things simple: shipping is $5.95 worldwide.
- We offer FREE shipping on all orders over $129+.
Transit time can vary by location, but always aim for your order to arrive as quickly as possible. General transit times are: It depends on where you are.
Shipping Times:
- Within the US & Canada: Orders within the U.S. typically arrive within 9-14 days. However, orders placed during holiday periods may experience longer shipping times, up to 3 weeks.
- The rest of countries and regions: 10-25 business days. The coutries and regions include the United Arab Emirates,South Korea,Hong Kong Special Administrative Region (China),Malaysia,New Zealand,Australia, Ukraine,Austria,Greece,Germany,Italy,Norway,Czech Republic,Moldova,Monaco,Slovakia,Belgium,France,Poland,Ireland,Sweden,Switzerland,Belarus,Finland,The United Kingdom,The Netherlands,Portugal,Spain,Israel,Singapore,Japan
Tracking information generally updates 48-72 hours after your tracking number is received. This allows time for the carrier to pick up your item and tracking to go live on their end.
Product
Yes, all the items are cleansed before being sent to our customers. We work in partnership with merchants and artisans from around the world to provide you with authentic and high-quality items.
We source our products from trusted manufacturers all around the globe. Many of our products are made in Asian countries such as Singapore, China, Hong Kong and Japan, the centers of spirituality and where unique materials such as black obsidian and jade stones are to be found.
Through factory inspections and production guidelines, we ensure the highest quality of product and fair work conditions with all of our partner factories.
Yes, we have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Just email us directly and we’ll take you through the process. More info.
Other
You can contact us through our contact page! We will be happy to assist you.